FAQ

We offer a variety of cosmetic packaging including perfume bottles, makeup brushes, lip gloss tubes, lipstick tubes, mascara tubes and more.

However, many customers recognize our quality and additionally customize other cosmetic packaging, so you can also contact us if you need.

Yes, we help you design packaging that matches your brand image. And maintain close communication to reach a package that meets your vision and requirements.

Yes, simply provide us with a Pantone color match, or we can suggest a color scheme based on your brand image.

Yes, we have many packaging options for boxes, labels, gift boxes, gift bags and more to shorten your sourcing and production time and make it easy for your brand to get your products on the shelves quickly.

Yes, our minimum order quantities (MOQ) are very competitive and if you require smaller or larger order quantities than normal, you can contact us to discuss specific requirements.

Yes, we offer samples of packaged products. This allows you to evaluate the quality and design of the product before placing a bulk order. For more information on how to request samples, please contact us.

We take quality very seriously. At every stage of production, from raw material inspection to finished product, quality control checks are done by a group of specialized quality inspectors. A second manual 100% inspection is performed before the finished product is completed.

Yes, if there are any defects or problems with the product you ordered, please contact us promptly and we will work with you to resolve the issue as well as can offer a replacement or refund according to our return policy.

Yes, our company holds several prestigious certifications, including ISO9001, SEDEX, FDA 21 CFR, and others.also CE.ROSH,REACH ,MSDS for detailed products.

Yes, all of our materials are safe according to international standards, including FDA regulations, REACH and RoHS, ensuring that all of our packaging is free of harmful chemicals such as BPA and is safe for use in cosmetics.

Yes, you can contact us to request a variety of product test reports such as Certificates of Analysis (COA), ROHS Compliance Reports, etc. These reports prove that our products are compliant with the regulations. These reports prove that our products comply with safety regulations and quality standards.

With more than 20 years of experience, over 200 production machines and a production capacity of 5 million products per month, we are one of the leading manufacturers in the cosmetic packaging industry, providing high-quality and innovative packaging solutions for more than 100 global brands.

We have been in the cosmetic packaging business for over 20 years, providing high-quality products and reliable services to over 100 brands worldwide. Our long-standing relationships with global clients and industry certifications (ISO9001, SEDEX, FDA, etc.) showcase our reliability and commitment to excellence.

Sustainability is a key focus for us. We offer environmentally friendly packaging options, use recyclable materials, and are constantly looking for ways to minimize our environmental impact without compromising product quality.

Our standard lead time is usually 3 to 6 weeks from the date of order confirmation and deposit payment. However, lead times are affected by order quantities, product complexity and customization requirements. However, you can rest assured that we will provide you with an appropriate lead time after confirming your order details.

Yes, if you need to receive a partial shipment as soon as possible, we can arrange for a partial shipment. This way, you can start using the product as early as possible without having to wait until the entire order is ready.

Delivery times can be affected by factors such as order complexity, customization requirements, shipping methods and customs processing. We work closely with our logistics partners to minimize delays. However, please understand that external factors such as holidays or customs clearance may occasionally affect delivery.

Yes, we understand your quick turnaround. We can arrange for expedited production and shipment, but there may be an additional charge. Please let us know your time requirements and we will do our best to accommodate you.

Yes, we offer order tracking during the production process. You will receive regular updates from our team, including production status and estimated shipping dates. We also provide a tracking number once the goods are shipped.

Our standard payment terms are 30% deposit upfront to confirm the order and 70% balance before shipment. We accept payments via bank transfer, PayPal, and other secure payment options. If you need alternative payment terms, please reach out to discuss.

We use secure payment methods, including bank transfers, PayPal, and others.

Of course it is. You can verify our bank account information. If there are any changes to our bank details, we will call you directly to confirm. We will never make changes via email to ensure your payment is secure.